FAQ

Frequently asked.
Honestly answered.

Still curious? Run the revenue check →

01 What does Adentris do?

Adentris is the AI platform for revenue integrity and compliance in healthcare. Five modules: Documentation QA, Prior Authorization, Coding QA, Appeals & Denials, Discharge Summary. We deploy in under 60 days on any EHR via the AI Web Agent layer.

02 Who is Adentris for?

Hospitals, health systems, and behavioral health networks. Strongest fit today: behavioral health platforms with in-house billing, multi-location specialty groups (PE-backed or large independent), and ambulatory surgery centers.

03 What's the AI Web Agent layer?

Our technical moat. Adentris reads the EHR's user interface directly, the same way a trained compliance reviewer would. No API. No vendor partnership. No EHR roadmap wait. Works on Epic, Oracle Health, MEDITECH, athenahealth, Veradigm, Kipu, Alleva, and InterSystems.

04 Is there a free tier?

Yes. Free includes 5 charts, 5 claims, 5 VOB checks, 5 prior auths, and 50 compliance rules. Document upload only. Corporate email + phone verification. Designed for evaluators to see real output across all five modules.

05 What does Starter cost?

$100/month, self-serve Stripe checkout. 25 of each action category per month. No contract. Cancel anytime.

06 What's the Enterprise tier?

Custom annual pricing tied to provider count, modules, and deployment scope. Includes EHR integration via AI Web Agent, custom payor rules, dedicated CSM, SOC 2 Type II report under NDA, BAA, and SLA. Book a Calendly with sales to scope the deployment.

07 What's the revenue check?

No-commit audit on 60–90 days of your real EOBs and denials. We audit one or more of the five modules. You get a written report with recoverable revenue estimates, prioritized actions, and ROI math vs Enterprise pricing. Mutual NDA + BAA in 24 hours.

08 Is Adentris HIPAA-aligned?

Yes. Adentris is BAA-ready under HIPAA, has completed SOC 2 Type I and Type II attestations, and is 42 CFR Part 2 ready for SUD/BH. All AI inference runs inside Microsoft Azure under a signed BAA. Patient data is never sent to external LLM APIs.

09 Where is Adentris hosted?

Microsoft Azure, US-only data residency. Encryption: AES-256 at rest, TLS 1.3 in transit. Role-based access with least-privilege design. Full audit logging.

10 Do you support on-premise deployment?

Yes. Enterprise deployment options include cloud (default), on-premise (for organizations requiring local infrastructure control), and hybrid (selective module placement).

11 How long does Enterprise deployment take?

Under 60 days. Sobrius Health went from contract to full production with 20+ compliance professionals onboarded in that window. Most customers start with one module and expand.

12 Which EHRs does Adentris support?

Epic, Oracle Health (Cerner), MEDITECH, athenahealth, Veradigm, Kipu, Alleva, InterSystems — and any other EHR via the AI Web Agent layer. If your EHR has a web UI, Adentris reads it.

13 Do you have customer references?

Yes. Public customers: Sobrius Health (multi-location Virginia SUD) and Resilient Recovery Treatment (multi-site Los Angeles SUD). Additional references available under NDA on request.